Capture every enquiry. Follow up every one of them.

Leads are rarely lost on purpose. They are lost because the enquiry arrived on a channel nobody owns, went to a person who was busy, and had no next action against it. AutoMyra makes each of those three things impossible to skip.

What usually goes wrong

  • Enquiries arrive on the website, on WhatsApp and over the phone, and only some reach a list
  • Leads pile up unassigned while everyone assumes someone else has them
  • First response takes hours, by which point the buyer has asked someone else
  • Follow-up is a note in a diary rather than a task with a date and an owner
  • Nobody can say which channel is actually producing customers

A single queue, an owner on arrival, and a next action on every lead

Every enquiry becomes a lead with a source, a stage, an owner and a follow-up. Assignment can run round-robin across the people who are available, so a lead is owned within seconds of arriving rather than at the next sales meeting.

Lead Management in AutoMyra

  • Multi-source capture — Website forms, WhatsApp conversations and your own systems through the API — into one queue, not three.
  • Round-robin assignment — Distribute new leads evenly across available users, with the count and the last assignment tracked so it stays even.
  • Multiple assignees — More than one person on a lead where a deal genuinely needs it, without losing who owns it.
  • Stages & statuses — A pipeline that reflects how you actually sell, so "in progress" means something specific.
  • Dated follow-ups — Pending until completed, and surfaced when they are overdue rather than when someone goes looking.
  • Activity history — Every status change, assignment and note on the lead, timestamped and attributed.
  • Source attribution — Where the lead came from, kept on the record, so channel performance is a report rather than an argument.
  • Convert to customer — A won lead becomes a company with its contacts intact — no retyping, no second record.

Questions about Lead Management

Can leads be captured from my website?

Yes. Website forms can create leads directly, and the API accepts leads from any system you already run, so an enquiry does not depend on somebody forwarding an email.

How does automatic lead assignment work?

AutoMyra distributes new leads round-robin across the users marked available, keeping a count and the time of the last assignment against each one so the distribution stays even rather than drifting toward whoever was added first.

What happens to a lead that goes quiet?

Follow-ups are dated and stay pending until they are completed, so a lead with no activity shows as overdue. AutoMyra Intelligence also counts stale leads as part of the Sales pillar of your Business Health Score.

Works with

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