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- Creating and managing support tickets Helpdesk & Support Tickets … link or your own team, then assign, reply and resolve them. Support → Tickets holds everything your customers have asked for, and who owes them an answer. Where tickets come from Y …
- How do I contact AutoMyra support? Troubleshooting & FAQs · FAQ Select Contact support anywhere in the Help Centre, or the ? in AutoMyra's top bar and then Contact support . You can also email connect@automyra.in or call +91 75460 02288.
- Ticket priorities and SLAs Helpdesk & Support Tickets … its SLA and still not finished counts as SLA breached . On Support → Tickets , select the SLA breached tile to list only those, or sort by SLA deadline to see what is due next. Ti …
- What happens when a ticket passes its SLA? Helpdesk & Support Tickets · FAQ … s counted as SLA breached . Select the SLA breached tile on Support → Tickets to list those tickets. See Ticket priorities and SLAs .
- Introduction to AutoMyra Getting Started … platform. Sales, WhatsApp messaging, finance, HR, customer support, tasks and business intelligence live in one workspace , so the people and records in one module are the same pe …
- Finding your way around AutoMyra Getting Started … s guides for the page you are on, with search and a link to support. Your profile Your account, password and sign out. Changing the layout An administrator can change how the menu …
- Understanding Business Health Business Health & Intelligence … your business: Finance Sales Customers Operations Workforce Support Each area is scored from your own data in AutoMyra, and the page shows which areas pull the score up or down. An …
- Troubleshooting common issues Troubleshooting & FAQs … sApp messages or has no mobile number. Still stuck? Contact support and tell us what you were doing, what you expected, and what happened instead. A screenshot helps.
- Setting up the AI Chat Bot AI Chatbot … s well GPT-4o mini Fast and cheap; fine for straightforward support GPT-4 Turbo Previous flagship; slower than 4o at similar quality GPT-3.5 Turbo Cheapest; noticeably weaker on an …
- Managing customers CRM & Customer Management … customer appears in Finance on quotations and invoices, in Support on tickets, and in WhatsApp when you message them. How to add a customer Go to Sales → Customer . Select Add Cus …
- Managing tasks in Workboard Workboard & Task Management … e created automatically — by an automation rule , or from a support ticket.
- What is AutoMyra? Getting Started · FAQ … es, WhatsApp, automation, finance, HR and payroll, customer support and business intelligence work together in one workspace. See Introduction to AutoMyra .
- What is the Business Health score? Business Health & Intelligence · FAQ … areas: finance, sales, customers, operations, workforce and support, calculated from your own data in AutoMyra. See Understanding Business Health .