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- Collecting customer reviews with Feedback Feedback & Reviews … reatments, packages or routes a customer can review by name Widgets Snippets that collect reviews, display them, or both Settings Defaults for every review form and widget Importan …
- Creating and managing support tickets Helpdesk & Support Tickets Collect customer requests from your website, a shareable link or your own team, then assign, reply and resolve them. Support → Tickets holds everything your customers have asked fo …
- Setting up the AI Chat Bot AI Chatbot Put an AI chat widget on your website that answers from your FAQs and hands visitors to your team when it can't help. The AI Chat Bot is a chat widget for your website . It answers …
- Introduction to AutoMyra Getting Started … Feedback Reviews from your customers, moderation and review widgets Social Hub Social media inbox, posts, scheduling and connected accounts Intelligence Business Health, Ask Automy …
- Ticket priorities and SLAs Helpdesk & Support Tickets The four ticket priorities, the response time each one sets, and how to find tickets that are overdue. Every ticket has a priority . The priority sets the ticket's SLA — the time b …