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- Applying for leave HR & Payroll … ications Your leave requests and where each one stands Comp-off Claim a day back for working a holiday or weekend Encashment Turn unused leave into pay Team calendar Who is away, a …
- Clocking in and tracking attendance HR & Payroll Clock in from the AutoMyra Logger desktop app or the web timer, take breaks, check your attendance log, and ask for a wrong day to be fixed. Your attendance lives in HR & Payroll → …
- Approving requests HR & Payroll … My requests What you have raised, and who it is waiting on Timesheets Manually entered time that needs signing off (shown to people who approve timesheets) What can arrive here Le …
- Does AutoMyra use the official WhatsApp Business API? WhatsApp Business API · FAQ Yes. AutoMyra connects to Meta's official WhatsApp Cloud API using your own WhatsApp Business Account. Set it up from WhatsApp → Settings — see Connecting WhatsApp Business API .
- Ticket priorities and SLAs Helpdesk & Support Tickets The four ticket priorities, the response time each one sets, and how to find tickets that are overdue. Every ticket has a priority . The priority sets the ticket's SLA — the time b …
- Collecting customer reviews with Feedback Feedback & Reviews … a layout — Grid (cards side by side) or Carousel (one at a time). Save it. Step 2 — Get reviews coming in From a widget you can copy: the HTML snippet , to paste on your website, …
- WhatsApp templates and campaigns WhatsApp Business API … nd edit it before submitting. Category Use it for Marketing Offers, launches and anything promotional. Needs an opt-in and can be opted out of. Utility Order updates, reminders and …
- Adding an employee HR & Payroll … work: the Work location is required. You can also set their office, Shift and Attendance policy . Portal access: switch this on to let them sign in to see payslips, file their tax …
- Creating invoices Finance, Quotations & Invoicing … ice is issued again on that schedule with a new number each time. Manage these in Finance → Recurring Invoices . E-invoice details If you generate e-invoices or e-way bills on the …
- Getting started with HR & Payroll HR & Payroll … eports also see My Team : Who's Working , Team Attendance , Time Report and Team Leave . What HR runs Menu What is in it Employees All Employees , Onboarding & Exits , Resignations …
- Setting up the AI Chat Bot AI Chatbot … FAQ is given to the bot in each conversation. Switch an FAQ off to stop the bot using it without deleting it. Tip The bot only knows what your FAQs say. Write one FAQ for every que …
- Getting started with Social Hub Social Media Hub … now to post straight away, Schedule post to pick a date and time, or Save draft to finish it later. Note The accounts a post goes to can't be changed once it exists. To reach diffe …
- Creating and managing leads Leads & Sales Pipeline … -ups . Notes — keep a record of conversations. Activity — a timeline of what has happened to the lead. Assigned — who is working the lead. You can assign it to one or more people. …
- Connecting WhatsApp Business API WhatsApp Business API … utoMyra sends and receives WhatsApp messages through Meta's official WhatsApp Cloud API . Setting it up has three steps, all on WhatsApp → Settings (the WhatsApp Business Setup pag …
- Signing in to your workspace Getting Started … n . AutoMyra remembers the last workspace you used, so next time you can go straight to the password step. Tip Your workspace code is also in your AutoMyra web address — the part r …
- Managing follow-ups Leads & Sales Pipeline … thing to do on a lead — a call, a meeting, a demo — with a time attached, so it does not get forgotten. How to schedule a follow-up Open the lead from Sales → Lead . In Follow-ups …
- Using Messenger for team chat Shared Inbox & Messenger … ages and channels between people in your workspace, in real time. It is for talking to colleagues — conversations with customers are in WhatsApp → Chats . Open it from Messenger in …
- Running monthly payroll HR & Payroll … n hourly rate. See Adding an employee . Add the month's one-off inputs in Payroll → Pay Adjustments . Approved expense claims are paid with a coming pay run. A pay run has three st …
- What happens when a ticket passes its SLA? Helpdesk & Support Tickets · FAQ A ticket that is past its due time and not yet resolved or closed is counted as SLA breached . Select the SLA breached tile on Support → Tickets to list those tickets. See Ticket p …